/**
 * Unified Widget - Clean & Simple
 * Stripped down, organized, beautiful design
 */

/* ============================================
   RESET & BASE
   ============================================ */

.unified-widget {
  width: 546px !important; /* 30% larger: 420 * 1.3 */
  height: 832px !important; /* 30% larger: 640 * 1.3 */
  max-width: 90vw !important;
  max-height: 90vh !important;
  background: rgba(5, 8, 6, 0.98) !important;
  border: 2px solid rgba(0, 255, 65, 0.4) !important;
  border-radius: 0 !important;
  box-shadow:
    0 0 20px rgba(0, 255, 65, 0.15),
    0 8px 32px rgba(0, 0, 0, 0.6),
    inset 0 0 40px rgba(0, 255, 65, 0.02) !important;
  font-family: "Courier New", "Consolas", "Monaco", monospace !important;
  display: flex !important;
  flex-direction: column !important;
  overflow: hidden !important;
  pointer-events: auto !important;
  position: relative !important;
}

/* Subtle scanline effect for terminal feel */
.unified-widget::before {
  content: "" !important;
  position: absolute !important;
  top: 0 !important;
  left: 0 !important;
  right: 0 !important;
  bottom: 0 !important;
  background: repeating-linear-gradient(
    0deg,
    transparent,
    transparent 2px,
    rgba(0, 255, 65, 0.03) 2px,
    rgba(0, 255, 65, 0.03) 4px
  ) !important;
  pointer-events: none !important;
  z-index: 1 !important;
}

.unified-widget.open {
  pointer-events: auto !important;
}

.unified-widget.open * {
  pointer-events: auto !important;
}

/* ============================================
   HEADER - SIMPLE
   ============================================ */

.unified-widget-header {
  padding: 24px 32px !important;
  border-bottom: 2px solid rgba(0, 255, 65, 0.25) !important;
  display: flex !important;
  align-items: center !important;
  justify-content: space-between !important;
  background: rgba(0, 0, 0, 0.2) !important;
  flex-shrink: 0 !important;
  position: relative !important;
  z-index: 2 !important;
}

.unified-widget-header h2 {
  font-size: 22px !important;
  font-weight: 600 !important;
  color: #00ff41 !important;
  margin: 0 !important;
  letter-spacing: 2px !important;
  text-transform: uppercase !important;
  text-shadow: 0 0 10px rgba(0, 255, 65, 0.5) !important;
  font-family: "Courier New", "Consolas", monospace !important;
}

.unified-widget-close {
  width: 32px !important;
  height: 32px !important;
  padding: 0 !important;
  background: rgba(0, 0, 0, 0.3) !important;
  border: 1px solid rgba(0, 255, 65, 0.4) !important;
  border-radius: 0 !important;
  color: rgba(0, 255, 65, 0.8) !important;
  font-size: 20px !important;
  line-height: 28px !important;
  cursor: pointer !important;
  transition: all 0.2s ease !important;
  position: relative !important;
  z-index: 2 !important;
}

.unified-widget-close:hover {
  background: rgba(0, 255, 65, 0.15) !important;
  color: #00ff41 !important;
  border-color: rgba(0, 255, 65, 0.6) !important;
  box-shadow: 0 0 12px rgba(0, 255, 65, 0.3) !important;
}

.unified-widget-close:active {
  background: rgba(0, 255, 65, 0.25) !important;
  transform: scale(0.95) !important;
}

/* ============================================
   TABS - CLEAN
   ============================================ */

.unified-widget-tabs {
  display: flex !important;
  gap: 2px !important;
  padding: 0 24px !important;
  border-bottom: 2px solid rgba(0, 255, 65, 0.25) !important;
  background: rgba(0, 0, 0, 0.15) !important;
  flex-shrink: 0 !important;
  overflow-x: auto !important;
  position: relative !important;
  z-index: 2 !important;
}

.unified-widget-tabs::-webkit-scrollbar {
  height: 2px !important;
}

.unified-widget-tabs::-webkit-scrollbar-thumb {
  background: rgba(0, 255, 65, 0.3) !important;
}

.unified-widget-tab {
  padding: 14px 18px !important;
  background: transparent !important;
  border: none !important;
  border-bottom: 3px solid transparent !important;
  color: rgba(0, 255, 65, 0.75) !important;
  font-size: 14px !important;
  text-transform: uppercase !important;
  letter-spacing: 1.5px !important;
  cursor: pointer !important;
  transition: all 0.25s cubic-bezier(0.4, 0, 0.2, 1) !important;
  white-space: nowrap !important;
  position: relative !important;
  font-weight: 600 !important;
}

.unified-widget-tab::before {
  content: "" !important;
  position: absolute !important;
  bottom: -2px !important;
  left: 0 !important;
  right: 0 !important;
  height: 3px !important;
  background: transparent !important;
  transition: all 0.25s ease !important;
}

.unified-widget-tab:hover {
  color: #00ff41 !important;
  background: rgba(0, 255, 65, 0.08) !important;
}

.unified-widget-tab:hover::before {
  background: rgba(0, 255, 65, 0.3) !important;
}

.unified-widget-tab.active {
  color: #000 !important;
  background: #00ff41 !important;
  border-bottom-color: #00ff41 !important;
  box-shadow: 0 2px 8px rgba(0, 255, 65, 0.2) !important;
}

.unified-widget-tab.active::before {
  background: #00ff41 !important;
}

.tab-icon {
  margin-right: 6px !important;
  font-size: 12px !important;
}

/* ============================================
   CONTENT AREA
   ============================================ */

.unified-widget-content {
  flex: 1 !important;
  overflow: hidden !important;
  display: flex !important;
  flex-direction: column !important;
  background: transparent !important;
}

.unified-widget-tab-content {
  flex: 1 !important;
  display: none !important; /* Hidden by default */
  flex-direction: column !important;
  overflow: hidden !important;
  padding: 0 !important;
}

.unified-widget-tab-content[data-tab-content="support"] {
  display: flex !important; /* Only support tab visible by default */
}

/* ============================================
   CHAT HEADER - MINIMAL
   ============================================ */

.support-chat-header {
  padding: 12px 28px !important; /* Increased padding */
  border-bottom: 1px solid rgba(0, 255, 65, 0.1) !important;
  display: flex !important;
  align-items: center !important;
  justify-content: flex-end !important;
  flex-shrink: 0 !important;
  background: transparent !important;
}

.support-chat-header-left {
  display: none !important;
}

.support-chat-header-right {
  display: flex !important;
  align-items: center !important;
}

.chat-header-btn {
  display: none !important;
}

.chat-escalate-btn {
  padding: 10px 20px !important;
  background: rgba(0, 0, 0, 0.3) !important;
  border: 1px solid rgba(255, 165, 0, 0.5) !important;
  border-left: 3px solid rgba(255, 165, 0, 0.6) !important;
  border-radius: 0 !important;
  color: #ffa500 !important;
  font-size: 12px !important;
  text-transform: uppercase !important;
  letter-spacing: 1.5px !important;
  cursor: pointer !important;
  transition: all 0.2s cubic-bezier(0.4, 0, 0.2, 1) !important;
  font-family: "Courier New", monospace !important;
  font-weight: 500 !important;
  position: relative !important;
}

.chat-escalate-btn::before {
  content: "[HUMAN_OVERRIDE]" !important;
  position: absolute !important;
  left: -200px !important;
  opacity: 0 !important;
  transition: opacity 0.2s ease !important;
  white-space: nowrap !important;
}

.chat-escalate-btn:hover {
  background: rgba(255, 165, 0, 0.12) !important;
  border-color: rgba(255, 165, 0, 0.7) !important;
  border-left-color: rgba(255, 165, 0, 0.8) !important;
  color: #ffb84d !important;
  box-shadow: 0 0 12px rgba(255, 165, 0, 0.3) !important;
  transform: translateX(2px) !important;
}

.chat-escalate-btn:active {
  transform: translateX(0) !important;
  background: rgba(255, 165, 0, 0.2) !important;
}

/* ============================================
   MESSAGES
   ============================================ */

.support-chat-messages {
  flex: 1 !important;
  overflow-y: auto !important;
  padding: 24px 32px !important;
  display: flex !important;
  flex-direction: column !important;
  gap: 20px !important;
  background: transparent !important;
  position: relative !important;
  z-index: 1 !important;
}

.chat-message {
  max-width: 78% !important;
  animation: fadeIn 0.3s cubic-bezier(0.4, 0, 0.2, 1) !important;
}

.chat-message.user-message {
  animation: slideIn 0.3s cubic-bezier(0.4, 0, 0.2, 1) !important;
}

.chat-message.user-message {
  align-self: flex-end !important;
}

.chat-message.bot-message {
  align-self: flex-start !important;
}

/* Animation keyframes moved above */

.message-bubble {
  padding: 16px 20px !important;
  border-radius: 0 !important;
  border: 1px solid rgba(0, 255, 65, 0.35) !important;
  background: rgba(0, 0, 0, 0.35) !important;
  position: relative !important;
  word-wrap: break-word !important;
  line-height: 1.6 !important;
}

.message-bubble::before {
  content: "" !important;
  position: absolute !important;
  top: 0 !important;
  left: 0 !important;
  width: 3px !important;
  height: 100% !important;
  background: rgba(0, 255, 65, 0.4) !important;
}

.bot-message .message-bubble {
  background: rgba(0, 0, 0, 0.45) !important;
  border-color: rgba(0, 255, 65, 0.35) !important;
  border-left: 3px solid rgba(0, 255, 65, 0.5) !important;
}

.bot-message .message-bubble::before {
  background: rgba(0, 255, 65, 0.5) !important;
}

.user-message .message-bubble {
  background: rgba(0, 255, 65, 0.12) !important;
  border-color: rgba(0, 255, 65, 0.55) !important;
  border-left: 3px solid rgba(0, 255, 65, 0.7) !important;
}

.user-message .message-bubble::before {
  background: rgba(0, 255, 65, 0.7) !important;
}

/* System log styling */
.system-log {
  background: rgba(0, 0, 0, 0.5) !important;
  border: 1px solid rgba(0, 255, 65, 0.2) !important;
}

.system-log-entry {
  margin: 4px 0 !important;
  font-family: "Courier New", monospace !important;
  color: rgba(0, 255, 65, 1) !important;
  font-size: 15px !important;
  font-weight: 400 !important;
}

.log-prefix {
  color: rgba(0, 255, 65, 0.6) !important;
  margin-right: 4px !important;
}

.log-label {
  color: rgba(0, 255, 65, 0.8) !important;
  font-weight: bold !important;
}

.log-highlight {
  color: #00ff41 !important;
  font-weight: bold !important;
  text-shadow: 0 0 8px rgba(0, 255, 65, 0.5) !important;
}

.system-capabilities {
  margin: 8px 0 8px 20px !important;
  padding-left: 0 !important;
}

.system-capabilities li {
  font-family: "Courier New", monospace !important;
  color: rgba(0, 255, 65, 0.8) !important;
  margin: 6px 0 !important;
}

.message-header {
  display: flex !important;
  align-items: center !important;
  gap: 12px !important;
  margin-bottom: 10px !important;
  font-size: 13px !important;
}

.message-avatar {
  width: 36px !important;
  height: 36px !important;
  border-radius: 0 !important;
  display: flex !important;
  align-items: center !important;
  justify-content: center !important;
  font-size: 18px !important;
  background: rgba(0, 255, 65, 0.12) !important;
  border: 2px solid rgba(0, 255, 65, 0.35) !important;
  font-family: "Courier New", monospace !important;
  color: #00ff41 !important;
  flex-shrink: 0 !important;
  box-shadow: 0 0 8px rgba(0, 255, 65, 0.15) !important;
}

/* Hide avatar in system logs */
.system-log .message-avatar {
  display: none !important;
}

.system-log .message-header {
  display: none !important;
}

.message-sender {
  font-weight: 600 !important;
  color: #00ff41 !important;
  font-size: 14px !important;
  font-family: "Courier New", monospace !important;
}

.llm-badge {
  color: rgba(0, 255, 65, 0.6) !important;
  font-size: 11px !important;
  margin-left: 4px !important;
  font-family: "Courier New", monospace !important;
}

.message-time {
  margin-left: auto !important;
  color: rgba(0, 255, 65, 0.4) !important;
  font-size: 11px !important; /* Increased from 10px */
}

.message-content {
  color: rgba(0, 255, 65, 1) !important;
  font-size: 16px !important;
  line-height: 1.8 !important;
  letter-spacing: 0.3px !important;
  font-weight: 400 !important;
}

.message-content code,
.message-content pre {
  background: rgba(0, 0, 0, 0.4) !important;
  border: 1px solid rgba(0, 255, 65, 0.3) !important;
  padding: 2px 6px !important;
  font-family: "Courier New", monospace !important;
  font-size: 14px !important;
}

.message-content a {
  color: #00ff41 !important;
  text-decoration: underline !important;
  text-decoration-color: rgba(0, 255, 65, 0.5) !important;
}

.message-content a:hover {
  color: #ffffff !important;
  text-decoration-color: rgba(0, 255, 65, 0.8) !important;
}

.message-list {
  margin: 10px 0 !important;
  padding-left: 24px !important;
}

.message-list li {
  margin: 6px 0 !important;
  font-size: 16px !important; /* Increased from 13px */
}

/* ============================================
   SUGGESTED QUESTIONS
   ============================================ */

.suggested-questions {
  margin-top: 12px !important;
  padding-top: 12px !important;
  border-top: 1px solid rgba(0, 255, 65, 0.15) !important;
}

.suggested-questions-label {
  font-size: 13px !important;
  color: rgba(0, 255, 65, 0.85) !important;
  text-transform: uppercase !important;
  letter-spacing: 1px !important;
  margin-bottom: 10px !important;
  font-weight: 600 !important;
}

.suggested-questions-list {
  display: flex !important;
  flex-direction: column !important;
  gap: 8px !important;
}

.suggested-question-btn {
  padding: 14px 18px !important;
  background: rgba(0, 0, 0, 0.4) !important;
  border: 1px solid rgba(0, 255, 65, 0.3) !important;
  border-left: 3px solid rgba(0, 255, 65, 0.5) !important;
  border-radius: 0 !important;
  color: rgba(0, 255, 65, 0.95) !important;
  font-size: 15px !important;
  font-family: "Courier New", monospace !important;
  font-weight: 500 !important;
  text-align: left !important;
  cursor: pointer !important;
  transition: all 0.2s cubic-bezier(0.4, 0, 0.2, 1) !important;
  position: relative !important;
}

.suggested-question-btn::before {
  content: "> " !important;
  color: rgba(0, 255, 65, 0.5) !important;
  margin-right: 6px !important;
}

.suggested-question-btn:hover {
  background: rgba(0, 255, 65, 0.12) !important;
  border-color: rgba(0, 255, 65, 0.4) !important;
  border-left-color: rgba(0, 255, 65, 0.6) !important;
  color: #00ff41 !important;
  transform: translateX(4px) !important;
  box-shadow: 0 2px 8px rgba(0, 255, 65, 0.15) !important;
}

.suggested-question-btn:active {
  transform: translateX(2px) !important;
}

/* ============================================
   INPUT AREA
   ============================================ */

/* ============================================
   INPUT AREA - INTEGRATED TERMINAL STYLE
   ============================================ */

.support-chat-input-container {
  padding: 20px 32px !important;
  border-top: 2px solid rgba(0, 255, 65, 0.2) !important;
  display: flex !important;
  gap: 0 !important;
  align-items: stretch !important;
  flex-shrink: 0 !important;
  background: rgba(0, 0, 0, 0.2) !important;
  position: relative !important;
  z-index: 2 !important;
}

.input-wrapper {
  display: flex !important;
  border: 2px solid rgba(0, 255, 65, 0.4) !important;
  box-shadow:
    0 0 12px rgba(0, 255, 65, 0.25),
    inset 0 0 8px rgba(0, 255, 65, 0.05) !important;
  background: rgba(0, 0, 0, 0.5) !important;
  border-radius: 0 !important;
  flex: 1 !important;
  align-items: stretch !important;
  pointer-events: auto !important;
  position: relative !important;
  z-index: 10 !important;
  transition: all 0.2s ease !important;
}

.input-wrapper:focus-within {
  border-color: rgba(0, 255, 65, 0.6) !important;
  box-shadow:
    0 0 16px rgba(0, 255, 65, 0.35),
    inset 0 0 8px rgba(0, 255, 65, 0.08) !important;
}

.support-chat-input {
  flex: 1 !important;
  min-height: 52px !important;
  max-height: 104px !important;
  padding: 12px 16px !important;
  background: transparent !important;
  border: none !important;
  border-radius: 0 !important;
  color: #00ff41 !important;
  font-size: 17px !important;
  font-family: "Courier New", monospace !important;
  font-weight: 400 !important;
  resize: none !important;
  transition: all 0.15s ease !important;
  line-height: 1.6 !important;
  pointer-events: auto !important;
  cursor: text !important;
  z-index: 1 !important;
}

.support-chat-input:focus {
  outline: none !important;
  background: rgba(0, 0, 0, 0.5) !important;
  border: none !important;
}

.support-chat-input:disabled {
  opacity: 0.5 !important;
  cursor: not-allowed !important;
}

.support-chat-input::placeholder {
  color: rgba(0, 255, 65, 0.3) !important;
}

.support-chat-send {
  min-width: 110px !important;
  height: auto !important;
  padding: 14px 28px !important;
  background: #00ff41 !important;
  border: none !important;
  border-left: 2px solid rgba(0, 255, 65, 0.4) !important;
  border-radius: 0 !important;
  color: #000 !important;
  font-size: 13px !important;
  font-weight: 700 !important;
  text-transform: uppercase !important;
  letter-spacing: 2px !important;
  cursor: pointer !important;
  transition: all 0.2s cubic-bezier(0.4, 0, 0.2, 1) !important;
  clip-path: polygon(18px 0, 100% 0, 100% 100%, 0% 100%) !important;
  pointer-events: auto !important;
  z-index: 10 !important;
  flex-shrink: 0 !important;
  box-shadow: 0 2px 8px rgba(0, 255, 65, 0.2) !important;
  position: relative !important;
}

.support-chat-send::before {
  content: "" !important;
  position: absolute !important;
  top: 0 !important;
  left: 0 !important;
  right: 0 !important;
  bottom: 0 !important;
  background: linear-gradient(
    135deg,
    rgba(255, 255, 255, 0.1) 0%,
    transparent 50%
  ) !important;
  pointer-events: none !important;
}

.support-chat-send:hover {
  background: #ffffff !important;
  color: #000 !important;
  box-shadow: 0 4px 12px rgba(0, 255, 65, 0.35) !important;
  transform: translateY(-1px) !important;
}

.support-chat-send:active {
  background: rgba(0, 255, 65, 0.9) !important;
  transform: translateY(0) !important;
  box-shadow: 0 2px 4px rgba(0, 255, 65, 0.3) !important;
}

.support-chat-send:disabled {
  opacity: 0.5 !important;
  cursor: not-allowed !important;
  background: rgba(0, 255, 65, 0.3) !important;
}

.support-chat-clear {
  display: none !important; /* Removed trash button */
}

/* Scrollbar styles moved to smooth scrolling section */

/* ============================================
   SEARCH
   ============================================ */

.chat-search-input {
  width: 100% !important;
  margin-top: 8px !important;
  padding: 8px 12px !important;
  background: rgba(0, 0, 0, 0.3) !important;
  border: 1px solid rgba(0, 255, 65, 0.2) !important;
  border-radius: 2px !important;
  color: #00ff41 !important;
  font-size: 12px !important;
  font-family: "Courier New", monospace !important;
}

.chat-search-input:focus {
  outline: none !important;
  border-color: rgba(0, 255, 65, 0.4) !important;
}

.chat-search-highlight {
  background: rgba(0, 255, 65, 0.3) !important;
  color: #00ff41 !important;
  padding: 1px 2px !important;
  border-radius: 1px !important;
}

/* ============================================
   TYPING INDICATOR
   ============================================ */

.typing-indicator {
  display: flex !important;
  gap: 6px !important;
  padding: 12px 16px !important;
  background: rgba(0, 255, 65, 0.08) !important;
  border: 1px solid rgba(0, 255, 65, 0.2) !important;
  border-left: 3px solid rgba(0, 255, 65, 0.4) !important;
  border-radius: 0 !important;
  max-width: 70px !important;
  align-items: center !important;
}

.typing-indicator::before {
  content: ">> " !important;
  color: rgba(0, 255, 65, 0.5) !important;
  font-family: "Courier New", monospace !important;
  margin-right: 4px !important;
}

.typing-indicator span {
  width: 7px !important;
  height: 7px !important;
  background: rgba(0, 255, 65, 0.7) !important;
  border-radius: 0 !important;
  animation: typingDot 1.2s infinite ease-in-out !important;
  box-shadow: 0 0 6px rgba(0, 255, 65, 0.4) !important;
}

.typing-indicator span:nth-child(2) {
  animation-delay: 0.2s !important;
}

.typing-indicator span:nth-child(3) {
  animation-delay: 0.4s !important;
}

@keyframes typingDot {
  0%,
  60%,
  100% {
    transform: translateY(0) scale(1);
    opacity: 0.5;
  }
  30% {
    transform: translateY(-5px) scale(1.1);
    opacity: 1;
  }
}

@keyframes fadeIn {
  from {
    opacity: 0;
    transform: translateY(8px);
  }
  to {
    opacity: 1;
    transform: translateY(0);
  }
}

@keyframes slideIn {
  from {
    opacity: 0;
    transform: translateX(-10px);
  }
  to {
    opacity: 1;
    transform: translateX(0);
  }
}

/* ============================================
   LOADING & EMPTY STATES
   ============================================ */

.empty-state {
  display: flex !important;
  flex-direction: column !important;
  align-items: center !important;
  justify-content: center !important;
  padding: 48px 32px !important;
  text-align: center !important;
  color: rgba(0, 255, 65, 0.6) !important;
  min-height: 200px !important;
}

.empty-state-icon {
  font-size: 48px !important;
  margin-bottom: 16px !important;
  opacity: 0.5 !important;
}

.empty-state-title {
  font-size: 18px !important;
  font-weight: 500 !important;
  margin-bottom: 8px !important;
  color: rgba(0, 255, 65, 0.8) !important;
  text-transform: uppercase !important;
  letter-spacing: 1px !important;
}

.empty-state-message {
  font-size: 14px !important;
  line-height: 1.6 !important;
  color: rgba(0, 255, 65, 0.5) !important;
}

/* ============================================
   MESSAGE FEEDBACK BUTTONS
   ============================================ */

.message-feedback {
  display: flex !important;
  gap: 8px !important;
  margin-top: 10px !important;
  padding-top: 10px !important;
  border-top: 1px solid rgba(0, 255, 65, 0.15) !important;
}

.feedback-btn {
  padding: 6px 12px !important;
  background: rgba(0, 0, 0, 0.3) !important;
  border: 1px solid rgba(0, 255, 65, 0.25) !important;
  border-radius: 0 !important;
  color: rgba(0, 255, 65, 0.7) !important;
  font-size: 12px !important;
  font-family: "Courier New", monospace !important;
  cursor: pointer !important;
  transition: all 0.2s ease !important;
  font-weight: 500 !important;
}

.feedback-btn:hover {
  background: rgba(0, 255, 65, 0.1) !important;
  border-color: rgba(0, 255, 65, 0.4) !important;
  color: #00ff41 !important;
  transform: translateY(-1px) !important;
}

.feedback-btn:active {
  transform: translateY(0) !important;
  background: rgba(0, 255, 65, 0.15) !important;
}

.feedback-btn.feedback-helpful:hover {
  border-color: rgba(0, 255, 65, 0.6) !important;
  box-shadow: 0 0 8px rgba(0, 255, 65, 0.2) !important;
}

.feedback-btn.feedback-not-helpful:hover {
  border-color: rgba(255, 165, 0, 0.5) !important;
  color: #ffa500 !important;
  box-shadow: 0 0 8px rgba(255, 165, 0, 0.2) !important;
}

/* ============================================
   FOCUS & ACCESSIBILITY
   ============================================ */

.unified-widget button:focus-visible,
.unified-widget input:focus-visible,
.unified-widget textarea:focus-visible {
  outline: 2px solid #00ff41 !important;
  outline-offset: 2px !important;
  box-shadow: 0 0 0 4px rgba(0, 255, 65, 0.2) !important;
}

.unified-widget button:focus-visible {
  outline-offset: 3px !important;
}

/* ============================================
   SMOOTH SCROLLING
   ============================================ */

.support-chat-messages {
  scroll-behavior: smooth !important;
}

.support-chat-messages::-webkit-scrollbar {
  width: 6px !important;
}

.support-chat-messages::-webkit-scrollbar-track {
  background: rgba(0, 0, 0, 0.2) !important;
}

.support-chat-messages::-webkit-scrollbar-thumb {
  background: rgba(0, 255, 65, 0.3) !important;
  border-radius: 3px !important;
}

.support-chat-messages::-webkit-scrollbar-thumb:hover {
  background: rgba(0, 255, 65, 0.5) !important;
}

/* ============================================
   TAB CONTENT - BASE STYLES
   ============================================ */

.unified-widget-tab-content {
  flex: 1 !important;
  display: none !important;
  flex-direction: column !important;
  overflow: hidden !important;
  padding: 0 !important;
  position: relative !important;
}

.unified-widget-tab-content.active {
  display: flex !important;
}

/* ============================================
   FEEDBACK TAB
   ============================================ */

.feedback-form-container {
  flex: 1 !important;
  overflow-y: auto !important;
  padding: 24px 32px !important;
  display: flex !important;
  flex-direction: column !important;
  gap: 20px !important;
}

.feedback-intro {
  color: rgba(0, 255, 65, 0.95) !important;
  font-size: 15px !important;
  line-height: 1.7 !important;
  margin: 0 0 8px 0 !important;
  padding: 12px 16px !important;
  background: rgba(0, 0, 0, 0.4) !important;
  border: 1px solid rgba(0, 255, 65, 0.3) !important;
  border-left: 3px solid rgba(0, 255, 65, 0.5) !important;
  font-weight: 400 !important;
}

.feedback-section {
  display: flex !important;
  flex-direction: column !important;
  gap: 8px !important;
}

.feedback-section label {
  color: rgba(0, 255, 65, 1) !important;
  font-size: 14px !important;
  font-weight: 600 !important;
  text-transform: uppercase !important;
  letter-spacing: 1px !important;
  font-family: "Courier New", monospace !important;
}

.feedback-select,
.feedback-textarea {
  padding: 12px 16px !important;
  background: rgba(0, 0, 0, 0.5) !important;
  border: 1px solid rgba(0, 255, 65, 0.4) !important;
  border-radius: 0 !important;
  color: #00ff41 !important;
  font-size: 15px !important;
  font-family: "Courier New", monospace !important;
  font-weight: 400 !important;
  transition: all 0.2s ease !important;
}

.feedback-select:focus,
.feedback-textarea:focus {
  outline: none !important;
  border-color: rgba(0, 255, 65, 0.5) !important;
  background: rgba(0, 0, 0, 0.5) !important;
  box-shadow: 0 0 8px rgba(0, 255, 65, 0.2) !important;
}

.feedback-textarea {
  min-height: 120px !important;
  resize: vertical !important;
  line-height: 1.6 !important;
}

.feedback-rating {
  display: flex !important;
  gap: 8px !important;
  padding: 8px 0 !important;
}

.rating-btn {
  width: 44px !important;
  height: 44px !important;
  padding: 0 !important;
  background: rgba(0, 0, 0, 0.3) !important;
  border: 1px solid rgba(0, 255, 65, 0.25) !important;
  border-radius: 0 !important;
  color: rgba(0, 255, 65, 0.6) !important;
  font-size: 20px !important;
  cursor: pointer !important;
  transition: all 0.2s ease !important;
  display: flex !important;
  align-items: center !important;
  justify-content: center !important;
}

.rating-btn:hover {
  background: rgba(0, 255, 65, 0.1) !important;
  border-color: rgba(0, 255, 65, 0.4) !important;
  transform: translateY(-2px) !important;
}

.rating-btn.active {
  background: rgba(0, 255, 65, 0.2) !important;
  border-color: rgba(0, 255, 65, 0.6) !important;
  color: #00ff41 !important;
  box-shadow: 0 0 12px rgba(0, 255, 65, 0.3) !important;
}

.feedback-checkbox {
  display: flex !important;
  align-items: center !important;
  gap: 10px !important;
  cursor: pointer !important;
  color: rgba(0, 255, 65, 0.8) !important;
  font-size: 14px !important;
}

.feedback-checkbox input[type="checkbox"] {
  width: 18px !important;
  height: 18px !important;
  accent-color: #00ff41 !important;
  cursor: pointer !important;
}

.feedback-screenshot-btn {
  padding: 10px 18px !important;
  background: rgba(0, 0, 0, 0.3) !important;
  border: 1px solid rgba(0, 255, 65, 0.3) !important;
  border-left: 3px solid rgba(0, 255, 65, 0.4) !important;
  border-radius: 0 !important;
  color: rgba(0, 255, 65, 0.8) !important;
  font-size: 13px !important;
  font-family: "Courier New", monospace !important;
  cursor: pointer !important;
  transition: all 0.2s ease !important;
  text-transform: uppercase !important;
  letter-spacing: 1px !important;
}

.feedback-screenshot-btn:hover {
  background: rgba(0, 255, 65, 0.1) !important;
  border-color: rgba(0, 255, 65, 0.5) !important;
}

.feedback-screenshot-thumbnails {
  display: flex !important;
  flex-wrap: wrap !important;
  gap: 8px !important;
  margin-top: 8px !important;
}

.feedback-screenshot-thumb {
  position: relative !important;
  width: 80px !important;
  height: 60px !important;
  border: 1px solid rgba(0, 255, 65, 0.3) !important;
}

.feedback-screenshot-thumb img {
  width: 100% !important;
  height: 100% !important;
  object-fit: cover !important;
}

.feedback-screenshot-thumb button {
  position: absolute !important;
  top: -8px !important;
  right: -8px !important;
  width: 20px !important;
  height: 20px !important;
  background: rgba(0, 0, 0, 0.8) !important;
  border: 1px solid rgba(255, 0, 0, 0.6) !important;
  color: #ff0000 !important;
  border-radius: 0 !important;
  cursor: pointer !important;
  font-size: 14px !important;
}

.feedback-actions {
  margin-top: 8px !important;
}

.action-btn {
  padding: 14px 28px !important;
  background: #00ff41 !important;
  border: none !important;
  border-radius: 0 !important;
  color: #000 !important;
  font-size: 13px !important;
  font-weight: 700 !important;
  text-transform: uppercase !important;
  letter-spacing: 2px !important;
  cursor: pointer !important;
  transition: all 0.2s ease !important;
  font-family: "Courier New", monospace !important;
}

.action-btn:hover {
  background: #ffffff !important;
  box-shadow: 0 4px 12px rgba(0, 255, 65, 0.35) !important;
  transform: translateY(-1px) !important;
}

.action-btn:active {
  transform: translateY(0) !important;
}

.feedback-status {
  padding: 12px 16px !important;
  margin-top: 12px !important;
  border: 1px solid rgba(0, 255, 65, 0.3) !important;
  border-left: 3px solid rgba(0, 255, 65, 0.5) !important;
  background: rgba(0, 0, 0, 0.3) !important;
  color: rgba(0, 255, 65, 0.9) !important;
  font-size: 13px !important;
  display: none !important;
}

.feedback-status.show {
  display: block !important;
}

.feedback-status.success {
  border-left-color: rgba(0, 255, 65, 0.8) !important;
  background: rgba(0, 255, 65, 0.1) !important;
}

.feedback-status.error {
  border-left-color: rgba(255, 165, 0, 0.8) !important;
  background: rgba(255, 165, 0, 0.1) !important;
  color: #ffa500 !important;
}

/* ============================================
   SESSIONS TAB
   ============================================ */

.sessions-container {
  flex: 1 !important;
  overflow-y: auto !important;
  padding: 24px 32px !important;
  display: flex !important;
  flex-direction: column !important;
  gap: 20px !important;
}

.sessions-title {
  color: #00ff41 !important;
  font-size: 20px !important;
  font-weight: 600 !important;
  margin: 0 0 8px 0 !important;
  text-transform: uppercase !important;
  letter-spacing: 1px !important;
  font-family: "Courier New", monospace !important;
}

.sessions-info {
  color: rgba(0, 255, 65, 0.85) !important;
  font-size: 14px !important;
  margin: 0 0 16px 0 !important;
  line-height: 1.7 !important;
  font-weight: 400 !important;
}

.session-context-display {
  display: flex !important;
  flex-direction: column !important;
  gap: 16px !important;
}

.session-section {
  padding: 16px 20px !important;
  background: rgba(0, 0, 0, 0.3) !important;
  border: 1px solid rgba(0, 255, 65, 0.25) !important;
  border-left: 3px solid rgba(0, 255, 65, 0.4) !important;
}

.session-section h5 {
  color: #00ff41 !important;
  font-size: 15px !important;
  font-weight: 600 !important;
  margin: 0 0 12px 0 !important;
  text-transform: uppercase !important;
  letter-spacing: 1px !important;
  font-family: "Courier New", monospace !important;
}

.session-item {
  display: flex !important;
  justify-content: space-between !important;
  padding: 8px 0 !important;
  border-bottom: 1px solid rgba(0, 255, 65, 0.15) !important;
  font-size: 14px !important;
  font-weight: 400 !important;
}

.session-item:last-child {
  border-bottom: none !important;
}

.session-item span:first-child {
  color: rgba(0, 255, 65, 0.9) !important;
  font-weight: 600 !important;
}

.session-item strong,
.session-item code {
  color: #00ff41 !important;
  font-family: "Courier New", monospace !important;
}

.session-item code {
  background: rgba(0, 0, 0, 0.4) !important;
  padding: 2px 6px !important;
  border: 1px solid rgba(0, 255, 65, 0.2) !important;
}

.session-actions {
  display: flex !important;
  gap: 12px !important;
  flex-wrap: wrap !important;
}

.session-action-btn {
  padding: 10px 18px !important;
  background: rgba(0, 0, 0, 0.3) !important;
  border: 1px solid rgba(0, 255, 65, 0.3) !important;
  border-left: 3px solid rgba(0, 255, 65, 0.4) !important;
  border-radius: 0 !important;
  color: rgba(0, 255, 65, 0.8) !important;
  font-size: 12px !important;
  font-family: "Courier New", monospace !important;
  cursor: pointer !important;
  transition: all 0.2s ease !important;
  text-transform: uppercase !important;
  letter-spacing: 1px !important;
}

.session-action-btn:hover {
  background: rgba(0, 255, 65, 0.1) !important;
  border-color: rgba(0, 255, 65, 0.5) !important;
}

.session-action-btn.danger {
  border-left-color: rgba(255, 165, 0, 0.6) !important;
  color: #ffa500 !important;
}

.session-action-btn.danger:hover {
  background: rgba(255, 165, 0, 0.1) !important;
  border-color: rgba(255, 165, 0, 0.5) !important;
}

.session-errors {
  margin-top: 20px !important;
  padding: 16px 20px !important;
  background: rgba(255, 165, 0, 0.1) !important;
  border: 1px solid rgba(255, 165, 0, 0.3) !important;
  border-left: 3px solid rgba(255, 165, 0, 0.6) !important;
}

.session-errors h5 {
  color: #ffa500 !important;
  font-size: 14px !important;
  margin: 0 0 12px 0 !important;
  text-transform: uppercase !important;
  font-family: "Courier New", monospace !important;
}

.session-errors-list {
  display: flex !important;
  flex-direction: column !important;
  gap: 8px !important;
}

.session-error-item {
  padding: 8px 12px !important;
  background: rgba(0, 0, 0, 0.3) !important;
  border: 1px solid rgba(255, 165, 0, 0.2) !important;
  font-size: 12px !important;
  display: flex !important;
  justify-content: space-between !important;
  align-items: center !important;
  gap: 12px !important;
}

.session-error-item code {
  color: rgba(255, 165, 0, 0.9) !important;
  font-family: "Courier New", monospace !important;
  flex: 1 !important;
  overflow: hidden !important;
  text-overflow: ellipsis !important;
}

.error-time {
  color: rgba(255, 165, 0, 0.6) !important;
  font-size: 11px !important;
  white-space: nowrap !important;
}

.session-loading {
  padding: 24px !important;
  text-align: center !important;
  color: rgba(0, 255, 65, 0.6) !important;
  font-size: 14px !important;
  font-family: "Courier New", monospace !important;
}

.session-error {
  padding: 16px !important;
  background: rgba(255, 165, 0, 0.1) !important;
  border: 1px solid rgba(255, 165, 0, 0.3) !important;
  color: #ffa500 !important;
  text-align: center !important;
  font-size: 13px !important;
}

/* ============================================
   HELP TAB
   ============================================ */

.help-container {
  flex: 1 !important;
  overflow: hidden !important;
  display: flex !important;
  flex-direction: column !important;
}

.help-search-container {
  padding: 20px 32px !important;
  border-bottom: 2px solid rgba(0, 255, 65, 0.2) !important;
  background: rgba(0, 0, 0, 0.2) !important;
}

.help-search-input {
  width: 100% !important;
  padding: 12px 16px !important;
  background: rgba(0, 0, 0, 0.4) !important;
  border: 2px solid rgba(0, 255, 65, 0.3) !important;
  border-radius: 0 !important;
  color: #00ff41 !important;
  font-size: 14px !important;
  font-family: "Courier New", monospace !important;
  transition: all 0.2s ease !important;
}

.help-search-input:focus {
  outline: none !important;
  border-color: rgba(0, 255, 65, 0.5) !important;
  box-shadow: 0 0 8px rgba(0, 255, 65, 0.2) !important;
}

.help-search-input::placeholder {
  color: rgba(0, 255, 65, 0.4) !important;
}

.help-topics-list {
  flex: 1 !important;
  overflow-y: auto !important;
  padding: 24px 32px !important;
  display: flex !important;
  flex-direction: column !important;
  gap: 24px !important;
}

.help-category {
  display: flex !important;
  flex-direction: column !important;
  gap: 8px !important;
}

.help-category-title {
  color: #00ff41 !important;
  font-size: 16px !important;
  font-weight: 600 !important;
  margin: 0 0 8px 0 !important;
  text-transform: uppercase !important;
  letter-spacing: 1px !important;
  font-family: "Courier New", monospace !important;
  padding-bottom: 8px !important;
  border-bottom: 1px solid rgba(0, 255, 65, 0.3) !important;
}

.help-topic-btn {
  width: 100% !important;
  padding: 12px 18px !important;
  background: rgba(0, 0, 0, 0.4) !important;
  border: 1px solid rgba(0, 255, 65, 0.3) !important;
  border-left: 3px solid rgba(0, 255, 65, 0.5) !important;
  border-radius: 0 !important;
  color: rgba(0, 255, 65, 0.95) !important;
  font-size: 14px !important;
  font-family: "Courier New", monospace !important;
  font-weight: 500 !important;
  text-align: left !important;
  cursor: pointer !important;
  transition: all 0.2s ease !important;
  margin-bottom: 4px !important;
}

.help-topic-btn:hover {
  background: rgba(0, 255, 65, 0.1) !important;
  border-color: rgba(0, 255, 65, 0.4) !important;
  border-left-color: rgba(0, 255, 65, 0.6) !important;
  color: #00ff41 !important;
  transform: translateX(4px) !important;
}

.help-topic-content {
  flex: 1 !important;
  overflow-y: auto !important;
  padding: 24px 32px !important;
  display: flex !important;
  flex-direction: column !important;
}

.help-back-btn {
  padding: 10px 18px !important;
  background: rgba(0, 0, 0, 0.3) !important;
  border: 1px solid rgba(0, 255, 65, 0.3) !important;
  border-left: 3px solid rgba(0, 255, 65, 0.4) !important;
  border-radius: 0 !important;
  color: rgba(0, 255, 65, 0.8) !important;
  font-size: 13px !important;
  font-family: "Courier New", monospace !important;
  cursor: pointer !important;
  transition: all 0.2s ease !important;
  margin-bottom: 20px !important;
  text-transform: uppercase !important;
  letter-spacing: 1px !important;
}

.help-back-btn:hover {
  background: rgba(0, 255, 65, 0.1) !important;
  border-color: rgba(0, 255, 65, 0.5) !important;
}

#help-topic-body {
  color: rgba(0, 255, 65, 1) !important;
  font-size: 15px !important;
  line-height: 1.8 !important;
  font-weight: 400 !important;
}

#help-topic-body h5 {
  color: #00ff41 !important;
  font-size: 18px !important;
  font-weight: 600 !important;
  margin: 0 0 12px 0 !important;
  text-transform: uppercase !important;
  letter-spacing: 1px !important;
  font-family: "Courier New", monospace !important;
}

#help-topic-body ul,
#help-topic-body ol {
  margin: 12px 0 !important;
  padding-left: 24px !important;
}

#help-topic-body li {
  margin: 8px 0 !important;
  line-height: 1.6 !important;
}

#help-topic-body strong {
  color: #00ff41 !important;
  font-weight: 500 !important;
}

#help-topic-body kbd {
  background: rgba(0, 0, 0, 0.4) !important;
  border: 1px solid rgba(0, 255, 65, 0.3) !important;
  padding: 2px 6px !important;
  font-family: "Courier New", monospace !important;
  font-size: 12px !important;
  color: #00ff41 !important;
}

/* ============================================
   ACCESSIBILITY TAB
   ============================================ */

.accessibility-container {
  flex: 1 !important;
  overflow-y: auto !important;
  padding: 24px 32px !important;
  display: flex !important;
  flex-direction: column !important;
  gap: 24px !important;
}

.accessibility-title {
  color: #00ff41 !important;
  font-size: 20px !important;
  font-weight: 600 !important;
  margin: 0 0 8px 0 !important;
  text-transform: uppercase !important;
  letter-spacing: 1px !important;
  font-family: "Courier New", monospace !important;
}

.a11y-section {
  padding: 16px 20px !important;
  background: rgba(0, 0, 0, 0.3) !important;
  border: 1px solid rgba(0, 255, 65, 0.25) !important;
  border-left: 3px solid rgba(0, 255, 65, 0.4) !important;
}

.a11y-section h5 {
  color: #00ff41 !important;
  font-size: 15px !important;
  font-weight: 600 !important;
  margin: 0 0 16px 0 !important;
  text-transform: uppercase !important;
  letter-spacing: 1px !important;
  font-family: "Courier New", monospace !important;
}

.a11y-setting {
  margin-bottom: 16px !important;
}

.a11y-setting:last-child {
  margin-bottom: 0 !important;
}

.a11y-label {
  display: flex !important;
  align-items: center !important;
  gap: 10px !important;
  cursor: pointer !important;
  color: rgba(0, 255, 65, 1) !important;
  font-size: 15px !important;
  font-family: "Courier New", monospace !important;
  font-weight: 500 !important;
}

.a11y-label input[type="checkbox"] {
  width: 18px !important;
  height: 18px !important;
  accent-color: #00ff41 !important;
  cursor: pointer !important;
}

.a11y-checkbox-label {
  font-weight: 500 !important;
}

.a11y-description {
  margin: 6px 0 0 28px !important;
  color: rgba(0, 255, 65, 0.85) !important;
  font-size: 13px !important;
  line-height: 1.6 !important;
  font-weight: 400 !important;
}

.a11y-slider-label {
  display: block !important;
  color: rgba(0, 255, 65, 1) !important;
  font-size: 15px !important;
  font-weight: 600 !important;
  margin-bottom: 8px !important;
  font-family: "Courier New", monospace !important;
}

.a11y-slider-container {
  display: flex !important;
  align-items: center !important;
  gap: 12px !important;
}

.a11y-slider-container input[type="range"] {
  flex: 1 !important;
  height: 4px !important;
  background: rgba(0, 0, 0, 0.4) !important;
  border-radius: 0 !important;
  outline: none !important;
  -webkit-appearance: none !important;
}

.a11y-slider-container input[type="range"]::-webkit-slider-thumb {
  -webkit-appearance: none !important;
  width: 16px !important;
  height: 16px !important;
  background: #00ff41 !important;
  border: 2px solid rgba(0, 255, 65, 0.3) !important;
  border-radius: 0 !important;
  cursor: pointer !important;
}

.a11y-slider-container input[type="range"]::-moz-range-thumb {
  width: 16px !important;
  height: 16px !important;
  background: #00ff41 !important;
  border: 2px solid rgba(0, 255, 65, 0.3) !important;
  border-radius: 0 !important;
  cursor: pointer !important;
}

.a11y-slider-container span {
  color: #00ff41 !important;
  font-size: 13px !important;
  font-weight: 500 !important;
  min-width: 50px !important;
  text-align: right !important;
  font-family: "Courier New", monospace !important;
}

.a11y-actions {
  margin-top: 8px !important;
}

.a11y-reset-btn {
  padding: 12px 24px !important;
  background: rgba(0, 0, 0, 0.3) !important;
  border: 1px solid rgba(255, 165, 0, 0.4) !important;
  border-left: 3px solid rgba(255, 165, 0, 0.6) !important;
  border-radius: 0 !important;
  color: #ffa500 !important;
  font-size: 13px !important;
  font-family: "Courier New", monospace !important;
  cursor: pointer !important;
  transition: all 0.2s ease !important;
  text-transform: uppercase !important;
  letter-spacing: 1px !important;
}

.a11y-reset-btn:hover {
  background: rgba(255, 165, 0, 0.1) !important;
  border-color: rgba(255, 165, 0, 0.6) !important;
}

.a11y-info {
  padding: 12px 16px !important;
  background: rgba(0, 0, 0, 0.3) !important;
  border: 1px solid rgba(0, 255, 65, 0.2) !important;
  border-left: 3px solid rgba(0, 255, 65, 0.4) !important;
  margin-top: 8px !important;
}

.a11y-info p {
  margin: 0 !important;
  color: rgba(0, 255, 65, 0.7) !important;
  font-size: 12px !important;
  line-height: 1.6 !important;
}

.a11y-info a {
  color: #00ff41 !important;
  text-decoration: underline !important;
}

.a11y-info a:hover {
  color: #ffffff !important;
}

/* ============================================
   ESCALATION PANEL
   ============================================ */

.escalation-panel {
  position: absolute !important;
  top: 0 !important;
  left: 0 !important;
  right: 0 !important;
  bottom: 0 !important;
  background: rgba(5, 8, 6, 0.98) !important;
  z-index: 100 !important;
  display: flex !important;
  flex-direction: column !important;
  padding: 24px 32px !important;
}

.escalation-header {
  display: flex !important;
  justify-content: space-between !important;
  align-items: center !important;
  margin-bottom: 20px !important;
  padding-bottom: 16px !important;
  border-bottom: 2px solid rgba(0, 255, 65, 0.3) !important;
}

.escalation-header h4 {
  color: #00ff41 !important;
  font-size: 18px !important;
  font-weight: 600 !important;
  margin: 0 !important;
  text-transform: uppercase !important;
  letter-spacing: 1px !important;
  font-family: "Courier New", monospace !important;
}

.escalation-close {
  width: 32px !important;
  height: 32px !important;
  padding: 0 !important;
  background: rgba(0, 0, 0, 0.3) !important;
  border: 1px solid rgba(0, 255, 65, 0.4) !important;
  border-radius: 0 !important;
  color: rgba(0, 255, 65, 0.8) !important;
  font-size: 20px !important;
  line-height: 28px !important;
  cursor: pointer !important;
  transition: all 0.2s ease !important;
}

.escalation-close:hover {
  background: rgba(0, 255, 65, 0.15) !important;
  color: #00ff41 !important;
}

.escalation-content {
  flex: 1 !important;
  overflow-y: auto !important;
  display: flex !important;
  flex-direction: column !important;
  gap: 20px !important;
}

.escalation-info {
  color: rgba(0, 255, 65, 0.9) !important;
  font-size: 14px !important;
  line-height: 1.7 !important;
  padding: 12px 16px !important;
  background: rgba(0, 0, 0, 0.3) !important;
  border: 1px solid rgba(0, 255, 65, 0.2) !important;
  border-left: 3px solid rgba(0, 255, 65, 0.4) !important;
  font-weight: 400 !important;
}

.escalation-form-group {
  display: flex !important;
  flex-direction: column !important;
  gap: 8px !important;
}

.escalation-form-group label {
  color: rgba(0, 255, 65, 1) !important;
  font-size: 14px !important;
  font-weight: 600 !important;
  text-transform: uppercase !important;
  letter-spacing: 1px !important;
  font-family: "Courier New", monospace !important;
}

.escalation-select,
.escalation-input,
.escalation-textarea {
  padding: 12px 16px !important;
  background: rgba(0, 0, 0, 0.5) !important;
  border: 1px solid rgba(0, 255, 65, 0.4) !important;
  border-radius: 0 !important;
  color: #00ff41 !important;
  font-size: 15px !important;
  font-family: "Courier New", monospace !important;
  font-weight: 400 !important;
  transition: all 0.2s ease !important;
}

.escalation-select:focus,
.escalation-input:focus,
.escalation-textarea:focus {
  outline: none !important;
  border-color: rgba(0, 255, 65, 0.6) !important;
  box-shadow: 0 0 8px rgba(0, 255, 65, 0.2) !important;
}

.escalation-textarea {
  min-height: 120px !important;
  resize: vertical !important;
  line-height: 1.6 !important;
}

.escalation-actions {
  display: flex !important;
  gap: 12px !important;
  margin-top: 8px !important;
}

.escalation-submit-btn {
  padding: 14px 28px !important;
  background: #00ff41 !important;
  border: none !important;
  border-radius: 0 !important;
  color: #000 !important;
  font-size: 13px !important;
  font-weight: 700 !important;
  text-transform: uppercase !important;
  letter-spacing: 2px !important;
  cursor: pointer !important;
  transition: all 0.2s ease !important;
  font-family: "Courier New", monospace !important;
}

.escalation-submit-btn:hover {
  background: #ffffff !important;
  box-shadow: 0 4px 12px rgba(0, 255, 65, 0.35) !important;
  transform: translateY(-1px) !important;
}

.escalation-cancel-btn {
  padding: 14px 28px !important;
  background: rgba(0, 0, 0, 0.3) !important;
  border: 1px solid rgba(0, 255, 65, 0.3) !important;
  border-radius: 0 !important;
  color: rgba(0, 255, 65, 0.8) !important;
  font-size: 13px !important;
  font-weight: 500 !important;
  text-transform: uppercase !important;
  letter-spacing: 1px !important;
  cursor: pointer !important;
  transition: all 0.2s ease !important;
  font-family: "Courier New", monospace !important;
}

.escalation-cancel-btn:hover {
  background: rgba(0, 255, 65, 0.1) !important;
  border-color: rgba(0, 255, 65, 0.5) !important;
}

.escalation-context-summary {
  padding: 12px 16px !important;
  background: rgba(0, 0, 0, 0.3) !important;
  border: 1px solid rgba(0, 255, 65, 0.2) !important;
  border-left: 3px solid rgba(0, 255, 65, 0.4) !important;
  color: rgba(0, 255, 65, 0.8) !important;
  font-size: 12px !important;
  line-height: 1.6 !important;
  font-family: "Courier New", monospace !important;
}

.escalation-context-summary h5 {
  color: #00ff41 !important;
  font-size: 13px !important;
  font-weight: 600 !important;
  margin: 0 0 8px 0 !important;
  text-transform: uppercase !important;
  letter-spacing: 1px !important;
}

.escalation-context-summary ul {
  margin: 0 !important;
  padding-left: 20px !important;
  list-style: none !important;
}

.escalation-context-summary li {
  margin: 4px 0 !important;
  color: rgba(0, 255, 65, 0.7) !important;
  font-size: 11px !important;
}

/* ============================================
   SCREENSHOT PREVIEW
   ============================================ */

.screenshot-preview-area {
  padding: 16px 32px !important;
  border-top: 2px solid rgba(0, 255, 65, 0.2) !important;
  background: rgba(0, 0, 0, 0.2) !important;
}

.screenshot-preview-header {
  display: flex !important;
  justify-content: space-between !important;
  align-items: center !important;
  margin-bottom: 12px !important;
}

.screenshot-preview-header span {
  color: rgba(0, 255, 65, 0.9) !important;
  font-size: 13px !important;
  font-weight: 600 !important;
  text-transform: uppercase !important;
  letter-spacing: 1px !important;
  font-family: "Courier New", monospace !important;
}

.clear-screenshots-btn {
  padding: 6px 12px !important;
  background: rgba(0, 0, 0, 0.3) !important;
  border: 1px solid rgba(255, 165, 0, 0.4) !important;
  border-radius: 0 !important;
  color: #ffa500 !important;
  font-size: 11px !important;
  font-family: "Courier New", monospace !important;
  cursor: pointer !important;
  transition: all 0.2s ease !important;
  text-transform: uppercase !important;
  letter-spacing: 1px !important;
}

.clear-screenshots-btn:hover {
  background: rgba(255, 165, 0, 0.1) !important;
  border-color: rgba(255, 165, 0, 0.6) !important;
}

.screenshot-thumbnails {
  display: flex !important;
  flex-wrap: wrap !important;
  gap: 8px !important;
}

.screenshot-thumb {
  position: relative !important;
  width: 100px !important;
  height: 75px !important;
  border: 2px solid rgba(0, 255, 65, 0.3) !important;
  background: rgba(0, 0, 0, 0.4) !important;
}

.screenshot-thumb img {
  width: 100% !important;
  height: 100% !important;
  object-fit: cover !important;
}

.screenshot-thumb button {
  position: absolute !important;
  top: -8px !important;
  right: -8px !important;
  width: 24px !important;
  height: 24px !important;
  background: rgba(0, 0, 0, 0.9) !important;
  border: 1px solid rgba(255, 0, 0, 0.6) !important;
  color: #ff0000 !important;
  border-radius: 0 !important;
  cursor: pointer !important;
  font-size: 16px !important;
  font-weight: bold !important;
  display: flex !important;
  align-items: center !important;
  justify-content: center !important;
}

.screenshot-thumb button:hover {
  background: rgba(255, 0, 0, 0.2) !important;
  border-color: rgba(255, 0, 0, 0.8) !important;
}

/* ============================================
   MOBILE
   ============================================ */

@media (max-width: 768px) {
  .unified-widget {
    width: calc(100vw - 20px) !important;
    height: calc(100vh - 100px) !important;
  }

  .feedback-form-container,
  .sessions-container,
  .accessibility-container {
    padding: 16px 20px !important;
  }

  .help-search-container {
    padding: 16px 20px !important;
  }

  .help-topics-list {
    padding: 16px 20px !important;
  }

  .escalation-panel {
    padding: 16px 20px !important;
  }

  .screenshot-preview-area {
    padding: 12px 20px !important;
  }
}

/* ============================================
   FOCUS STATES
   ============================================ */

.unified-widget button:focus-visible,
.unified-widget input:focus-visible,
.unified-widget textarea:focus-visible {
  outline: 1px solid #00ff41 !important;
  outline-offset: 1px !important;
}